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June 13, 2019

Thinking about a customer survey? It's hard, time consuming work. Here's some tips to get the most out of the exercise.

There's nothing worse than creating the ideal strategic plan only to see it hit a brick wall. That's a symptom in search of a cause and solution...

April 11, 2019

Business needs thinkers. Big picture and detail focused, both in equal measure. Here's why.

April 3, 2019

The only thing worse than not having a strategy in your business? Having one that's so inflexible that adjustments aren't possible. Here's why.

February 21, 2019

“My KPIs were just handed to me. There wasn’t any discussion about them”.

“They don’t really seem to fit with the job I’m actually doing. There’s no link to what I think I’m expected to achieve”.

“My KPIs haven’t changed for maybe two years. But my job has. A lot.”

These...

February 7, 2019

Sorry...had to ask, otherwise what follows wouldn't have made sense!!

We recently wrote an article for LinkedIn that addressed the specific need for cultural change in the financial services industry. It was sparked by a recommendation made in the final report of the Ha...

December 5, 2018

Strategy is useless without great execution. That's where your team comes in. How do you make sure team members get your strategy?

In business, there's a constant tussle for attention between efficiency and effectiveness. Here's some tips to help you avoid over-emphasising one or the other.

September 27, 2018

Problems with team engagement? You're not alone. In the "clutter" of the 21st century, we think getting back to basics (especially clarity around business purpose) could be the answer.

September 20, 2018

Is your business great at strategy? Execution maybe not so much? It's a common frustration, and one so easily avoided. These tips are for you.

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